Shipping Policy

We do our best to process and ship orders as quickly as possible. Once your order has shipped, you will receive tracking information when available.

Pre-Orders

Pre-order items are subject to the manufacturer's production and shipping timeline. Estimated release and shipping dates are provided as an estimate and are not guaranteed.

For pins and other pre-order items, occasional delays may occur due to manufacturing, production, quality control, or shipping issues. These delays are outside of our control, and the estimated delivery date may change.

If a pre-order is delayed, we will provide updates when new information becomes available.

If your order contains both in-stock items and pre-order items, your order may be held until all items are available unless otherwise stated.

By placing a pre-order, you acknowledge that the estimated timeline may change and agree to allow additional time for manufacturing and delivery.

Lost or Delayed Packages

Once an order has been shipped, delays caused by the shipping carrier are outside of our control. Please use the tracking information provided to monitor your package.

If your package appears to be lost or has not received tracking updates for an extended period, please contact us so we can assist with determining the next steps.

Please make sure your shipping address is correct before completing your order. We are not responsible for packages sent to an incorrect address provided by the customer.