Refund Policy
Thank you for shopping at our Waifu Desires. We want you to be completely satisfied with your purchase. Please read our refund policy carefully to understand your rights and obligations.
**1. Refund Eligibility:**
We offer refunds on items that meet the following criteria:
- The item is returned within 30 days of the purchase date.
- The item is in its original condition, unworn, unwashed, and with all tags attached.
- The item is accompanied by the original proof of purchase, such as a receipt or order confirmation.
**2. Non-Refundable Items:**
Certain items are not eligible for refunds, including:
- Customized or personalized items.
- Items marked as final sale.
- Gift cards and promotional items.
**3. Refund Process:**
To initiate a refund, please contact our customer service team within 30 days of receiving your order. You may reach us via email, phone, or through our website's contact form. Please provide your order number and details of the item you wish to return.
Once your return request is approved, we will provide you with instructions on how to return the item. You will be responsible for shipping costs associated with returning the item unless the return is due to a mistake on our part or a defective product.
**4. Inspection and Approval:**
Upon receiving the returned item, we will inspect it to ensure it meets our refund eligibility criteria. If the item is approved for a refund, we will process the refund to the original method of payment within [number] business days.
**5. Exchange Option:**
If you prefer an exchange instead of a refund, please indicate your preference when contacting our customer service team. We will do our best to accommodate your request, subject to product availability.
**6. Damaged or Defective Items:**
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, depending on the nature of the issue.
**7. Contact Us:**
If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience is enjoyable.
**8. Policy Updates:**
We reserve the right to update or modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a purchase from our Shop, you acknowledge that you have read, understood, and agree to our refund policy.
Last updated: 01/30/2024
Thank you for choosing our Waifu Desires. We appreciate your business!
**1. Refund Eligibility:**
We offer refunds on items that meet the following criteria:
- The item is returned within 30 days of the purchase date.
- The item is in its original condition, unworn, unwashed, and with all tags attached.
- The item is accompanied by the original proof of purchase, such as a receipt or order confirmation.
**2. Non-Refundable Items:**
Certain items are not eligible for refunds, including:
- Customized or personalized items.
- Items marked as final sale.
- Gift cards and promotional items.
**3. Refund Process:**
To initiate a refund, please contact our customer service team within 30 days of receiving your order. You may reach us via email, phone, or through our website's contact form. Please provide your order number and details of the item you wish to return.
Once your return request is approved, we will provide you with instructions on how to return the item. You will be responsible for shipping costs associated with returning the item unless the return is due to a mistake on our part or a defective product.
**4. Inspection and Approval:**
Upon receiving the returned item, we will inspect it to ensure it meets our refund eligibility criteria. If the item is approved for a refund, we will process the refund to the original method of payment within [number] business days.
**5. Exchange Option:**
If you prefer an exchange instead of a refund, please indicate your preference when contacting our customer service team. We will do our best to accommodate your request, subject to product availability.
**6. Damaged or Defective Items:**
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, depending on the nature of the issue.
**7. Contact Us:**
If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience is enjoyable.
**8. Policy Updates:**
We reserve the right to update or modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a purchase from our Shop, you acknowledge that you have read, understood, and agree to our refund policy.
Last updated: 01/30/2024
Thank you for choosing our Waifu Desires. We appreciate your business!